We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information, we securely submit credit card information to our bank for processing.
Eligibility to purchase
In order to make a purchase through the Site, you will be required to register and provide your personal details. In particular, you must provide your real name, phone number, email address and other requested information as indicated.
Furthermore, when ordering items, you will be required to provide payment details and guarantee that the payment details you provide on ordering are both valid and correct and that you are the person referred to in the billing information provided.
We do not formally accept your purchase until your Order has passed our internal validation procedures for verifying the bona fides of each Order placed. We may run security checks for the purpose of preventing credit card or payment fraud. Security checks will be conducted by telephone only. As part of a security check we will require you to provide further verification of your credit card and your identification (copy of photo identification and/or redacted front and back of credit card use for payment may need to be provided).
You are welcome to perform a security check in store if you do not wish to participate by phone. If you do not agree to undergo a security check you may choose to process your payment through PayPal instead or you may have your order cancelled and refunded.
We maintain absolute discretion to cancel and will refund your Order if you refuse to undergo any part of a security check. For more information please see our FAQ's.